Privacy Policy
At Birmingham Roofing Solutions Ltd, we respect your privacy and are committed to protecting any personal information you provide when using our website. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, or use our services.
Who we are
Our website address is: https://birminghamroofingsolutions.co.uk
Birmingham Roofing Solutions Ltd provides roofing services, including roof repairs, maintenance, replacements, and installations across Birmingham and surrounding areas.
Information We Collect
When you contact us through our website, phone, or enquiry forms, we may collect information such as:
- Name
- Email address
- Phone number
- Property details
- Information about your roofing requirements
We only collect information needed to respond to enquiries and provide our services.
How We Use Your Information
We may use your information to:
- Respond to enquiries and quote requests
- Arrange inspections or appointments
- Provide roofing services
- Communicate updates about your project
- Improve our website and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Contact Forms
If you submit a contact form on our website, the information you provide will be used only to respond to your enquiry and provide relevant services. We do not use submitted information for unrelated purposes.
Cookies
Our website may use cookies to improve your browsing experience, understand website usage, and support website functionality.
Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, although some website features may not work correctly.
Website Analytics
We may use analytics tools to understand how visitors use our website. These tools may collect information such as browser type, device information, pages visited, and general location data.
This information helps us improve website performance and user experience.
Third-Party Services
Our website may include services provided by third parties, such as website hosting, security tools, analytics providers, or embedded content. These providers may collect information according to their own privacy policies.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no online transmission method can be guaranteed to be completely secure.
How Long We Keep Your Information
We keep personal information only for as long as necessary to provide services, respond to enquiries, maintain records, or meet legal requirements.
Your Rights
You have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your information where appropriate
- Withdraw consent for communications
To make a request, please contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Birmingham Roofing Solutions Ltd
Email: info@birminghamroofingsolutions.com
Phone: 07540 608555